You probably also know that WhatsApp is being increasingly used to communicate and engage with prospects, for marketing. You probably use WhatsApp as a social media platform. What has this got to do with WhatsApp, you may well ask?
Live chats thus have become the simplest and most cost-effective way of generating leads. It usually pops up in the bottom right corner of a web page and prompts visitors to chat with a representative of the business. A chat widget is a window on your website that allows visitors to have a conversation with a sales or service rep in real-time.
For this reason, many business websites these days have chat widgets for live chats.
So, it makes eminent sense to try and engage with these visitors in a conversation, to understand what brought them to the website, what they are looking for, and so on. They have already ticked on many counts – they have awareness about your business and its products or services they have taken the effort to discover your website they clearly have the motivation to consider buying your product or service if not buy it outright. Note: from Callbell, you can also choose to create a WhatsApp Business page or integrate an existing one and manage your incoming messages directly from the platform, without necessarily having to use the native WhatsApp app.Visitors to websites are very likely to turn into leads. Once this is done, the widget will appear in the lower margin of the pages of your website (you can choose either on the right or left of the screen) and it will give your visitors the chance to start a conversation with you by clicking on the WhatsApp button. You can set the widget to be displayed via desktop and mobile, or from both types of devices. To do this, you will need to create a free account on Callbell, build your custom widget in a few clicks and install it on your website via WordPress or Google Tag Manager. This will allow your website visitors to start a chat simply with a click, while channeling all the traffic generated into the instant messaging channels of their choice.
A chat widget is the ideal solution to integrate a WhatsApp button on your site, similar to other support solutions via Live Chat, which we often find online.